Contact Centre Consulting
ProCallMed focuses on delivering these needs working in close collaboration with an extensive team of multi-disciplinary professionals
Emergency Contact Centre Management Solutions
We are able to alleviate the pressure on government and privately funded secondary healthcare facilities.
Contact Resolution Solutions
We assist our clients in obtaining their first contact resolution solutions through consulting with and assisting management.
Healthcare Industry Training Services
We offer a holistic range of services, targeted at ensuring professional care and education to patients seeking primary healthcare services
Welcome to ProCallMed
Aspiring to be the best, leading through innovation and delivery.
Call Center Services
- International Assistance
- Ground Ambulance Transfers
- Air Ambulance / Medical Escorts for Medically Justified Patients
- Repatriation of Mortal Remains (Omega Funerals)
- Medical Claims Justification
- Medical Reports
- Consulting
- HMO Sourcing for Clients specific to their needs based on a needs analysis
- Anchoring HSE Weeks & Compliance
- OCH Services
- Human Resource Assistance
- Wellness Management
Training
- Contact Centre
- Emergency Contact Centres
- First Aid
- CPR
- Emergency Preparedness
- Emergency Contact Centre Training
- Emergency Services Training
- Corporate Training
Medical Procurement
- Hospital Equipment
- Emergency Services Equipment
- Consumables
- Medications
"ProCallMed Solutions aspires to be Africa's premier provider of a holistic approach to the Contact Centre / Customer Services, Emergency Services and Healthcare Environments"
- ProCallMed
